Support

How do I get my meal plan?

After completing your profile (health details, allergies, and cuisine preferences), your personalised 7-day meal plan is generated automatically. Open the Meal Plan tab in the app to view it.

How do I update my health conditions or allergies?

Health conditions and allergens are locked in the app after onboarding so meal plans stay consistent with the profile you provided. Go to My Account → My Info → Request update to submit a prefilled form. We review requests manually and usually respond within 24 hours.

Health and allergy changes are allowed once every 30 days. If you had no allergies at signup and add one later (health unchanged), it is applied immediately in the app. Other changes apply on your next plan refresh after review. One account is for one person — sharing an account to swap profile details is not allowed.

Can I change my cuisine preference?

Yes. Free users have 1 cuisine slot; Premium users get 2 slots; Explorer users get 5 slots. Switch cuisines anytime from the Meal Plan screen — your health conditions and macros stay consistent regardless of cuisine.

I'm traveling — can RytDait help me eat healthy abroad?

Yes. Pick a local cuisine (e.g. Japanese in Tokyo, Mediterranean in Greece) and RytDait generates a full 7-day plan that fits your health goals — not random tourist food. Explorer plan (5 cuisine slots) is built for frequent travelers who switch cuisines often.

How do I cancel my subscription?

Subscriptions are managed through the App Store. Go to Settings → Apple ID → Subscriptions → RytDait → Cancel Subscription. You'll retain access until the end of the current billing period.

When does my meal plan refresh?

Premium and Explorer subscribers get automatic weekly refreshes (every 7 days). You can also manually refresh your plan once per week. Free users' plans do not auto-refresh.

Is my health data safe?

Your data is encrypted at rest (MongoDB) and in transit (TLS). We never share your personal health information with advertisers or sell it to third parties. See our Privacy Policy for full details.

The app isn't loading my meal plan

Check your internet connection and try closing and reopening the app. Your plan is cached locally after the first load and should appear offline. If the issue persists, email us.

How do I delete my account?

Go to Settings → My Account → Delete Account in the app. This permanently deletes your account and all associated data immediately. Alternatively, email support@rytdait.com with subject "Delete Account".

I subscribed but premium features aren't unlocked

Try restoring your purchases: go to Settings → Subscription in the app and tap "Restore Purchases". If the issue persists after 5 minutes, contact us with your Apple ID email.